ELECTROCOINDIGITAL EXCHANGE
  • Home
  • About us
  • Upcoming Events
  • Contact us
  • Legal
Login Sign Up

Legal information

For all legal questions you can contact legal@electrocoin.pro

General terms of use

General terms of service of the platform regulate the contractual relationship between you as a user and us as a service provider, in relation to the User Account service, the custody of cryptocurrencies and executions of all types of transactions enabled by the platform, either through the User Account or the exchange service. The Terms describe your and our obligations, rights and responsibilities. Before using any service, you agree to the application of these Terms.

Download document

Data protection policy

We pay extra attention to the protection of your data. We are obliged to implement all measures prescribed by the General Data Protection Regulation, national legislation as well as guidelines, recommendations and opinions of competent authorities. In order to get familiar with the scope of collected data and your rights as a data subject, check out our Privacy Policy.

Download document

Anti-money laundering and terrorist financing policy

We are committed to the implementation of measures and actions in order to prevent money laundering and financing of terrorism, as well as the implementation of sanction regimes, and we continuously work to eliminate risks and apply anti-fraud measures in our business. For those interested in more, read our Anti-money laundering and terrorism financing policy.

Download document

Regulatory

Our supervisory body for providing virtual asset services is HANFA (Croatian Financial Services Supervisory Agency). We are a fully compliant provider of virtual asset services regulated in Croatia, servicing the EU/SEPA region. Read more in the official register of virtual asset service providers.

HANFA - Croatian Financial Services Supervisory Agency
Download document
💬 Questions? Chat with us!
Support is offline
  • About us
  • Contact
  • Support
  • Career
  • Exchange
  • Custom trading
  • Terms of use
  • Data protection
  • AML
  • Regulatory
  • How to send crypto?
  • How to set up a wallet?
  • What is blockchain?
  • Transaction fees
  • Cryptocurrency types
  • FAQ
  • Email
  • Telegram
  • WhatsApp
Bestchange
© Electrocoin Ltd – 2025 In the following, "Electrocoin" or "we" means Electrocoin Ltd with its registered office at Ilica 15, 10000 Zagreb, Croatia.
© Electrocoin Ltd – 2025 In the following, "Electrocoin" or "we" means Electrocoin Ltd with its registered office at Ilica 15, 10000 Zagreb, Croatia.
The Company is an EU exchange, regulated and licensed by the Financial Crime Investigation Service (FCIS).
Risk warning: Cryptocurrencies are complex, high-risk, volatile and may result in the loss of all invested capital over a short period of time; they are not appropriate for all users. You must understand and acknowledge these specific characteristics and risks and be warned that there is no EU regulatory framework governing trading in cryptocurrency products. Investors are not entitled to any protection under the Investors’ Compensation Fund. Please read Terms&Conditions and Risk Disclosure Statement.